Shipping policy

Jenie Gao Studio is a small family-run business by a team of ~2 (4 if you count our cats). Shipping lead times are subject to inventory and availability, but please allow on average 1-2 weeks. If purchasing a gift for a specific holiday or special occasion, please allow 2 weeks for shipping.

Jenie Gao Studio is a low-waste business! Most of our packaging materials come from EcoEnclose, 100% recycled, compostable, and sustainable packaging. We do use some plastic sleeves to protect prints and recycled plastic bubble wrap for orders with frames and glass. We strive to ship things safely and well, while minimizing plastic for these purposes.